Account Manager

This is a new role with the opportunity for the right candidate to pioneer and expand internal departments from the ground up. Initially, the hired individual will start in a support role, gradually transitioning into a Senior Account Manager position as the company grows.Responsibilities:Onboarding new customers.Submitting new sales orders/quotes for approval by Management/Customer/CFO.Order entry of signed quotes.Fulfillment: Ensuring equipment setup aligns with sales orders before shipping to customers.Conducting strategic account pricing and billing analysis for new orders, ensuring accurate pricing and billing setup.Analyzing pricing for existing customers onboarded within the past 12 months.Assisting the Director and Manager of the AM Team in preparing financial spreadsheets for executive leadership.Collaborating with internal departments to rectify billing errors.Requirements:Maintain a professional and respectful demeanor, delivering exceptional customer service.Detail-oriented, results-driven, strategic, and accountable.Possess critical thinking, analytical, and problem-solving skills.Effective communication skills (verbal and written) for interactions with clients and internal stakeholders.Assist with financial and tax audit requests.Ability to provide ongoing feedback and prioritize multiple projects.Work independently or in a team environment.Multitasking and time management skills.Manage stakeholder expectations and nurture client relationships.Strong interpersonal skills.Quick communication response times.Preferred Qualifications:BA/BS in a related technical field or equivalent practical experience.Experience with enterprise-level client/customer relationship management.#J-18808-Ljbffr