.GF Account ManagerC.H. Robinson is looking to fill a GF Account Manager role. In this role, you will manage a select group of small to mid-size accounts within the office or broader C.H. Robinson portfolio of business. You will manage and grow existing accounts by bringing forth new services or modes and/or expanding on existing services offered, with a focus on increasing efficiency, adding value, and maximizing profitability through the account's supply chain. As an Account Manager, you will identify new opportunities within your portfolio, generate demand, and sell creative solutions/services to drive growth through relationship building, problem solving, and exceptional service. We are looking for a self-driven, results-orientated individual with a positive outlook and clear focus on high quality and business profitability. Sound like you? Grow your career with us at C.H. Robinson!ResponsibilitiesRetain and grow a customer portfolio of medium size client segmentImplement new business opportunities and account set-up complianceIdentify opportunities to further penetrate accounts by selling CHR's diverse servicesManage customer expectations through the creation and utilization of SOPs, KPIs, and other account specific metricsContribute to the development and management of the annual account plan and budgetPenetrate the account by making contacts and building relationships at multiple levels and in multiple departments within the accountLeverage internal analytics and market intelligence to gain customer insightsAct as an advocate for customers, conveying customer needs across the organization, to ensure proper alignment and prioritization of resourcesDetermine customer pricing strategy using internal tools and resourcesPartner with operations and product/supply teams to ensure optimal execution through the use of SOPs, best in class business processes, and mutually agreed upon customer KPIsQualificationsRequired:High school diploma or GEDMinimum 2 years of Global Forwarding experience or Account Management experience in the logistics industry or field. International is preferredExcellent communication, presentation skills and the ability to negotiate at all levelsProficient in Microsoft Office Suite of programsProven ability to multi-task, prioritize, and manage time effectivelyStrong ability to persuade, motivate, and influence othersStrong orientation towards growth, sales relationship building, negotiation, and financial acumen, developing long-term relationships with customersProven ability to develop a thorough understanding of service portfolios, business strategies and technology systemsPreferred:Bachelor's degree/Degree level educationValues a diverse and inclusive work environmentC.H. Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability