Account Manager Lead, Core Am

Account Manager Lead, Core Am
Empresa:

Amazon


Detalles de la oferta

.We are looking for an AM Leader to lead a team of Account Managers responsible for the growth and development of some of the most influential sellers on the Amazon.In marketplace.The ideal candidate thrives in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and a positive experience for sellers. The candidate should be hands-on, detail-oriented, have relentlessly high standards, and operate as a business owner who understands key levers to achieve results through their team. The candidate has a passion for people management and is at their best when they're building, developing, and guiding high-performing teams.In this role, the candidate will be responsible for driving strategic business and operational objectives of their Account Management team. The candidate will drive the creation and execution of strategies to achieve business goals through their team by focusing on selection expansion, leveraging Fulfillment channels for faster delivery, developing merchandising strategy, and improving catalog quality. The candidate would need to actively collaborate with other stakeholders like Category Management, Fulfillment, Finance, Product, and Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success.The position is based out of Amazon India, Bengaluru office.If you are interested in growing brands and businesses on Amazon, we're interested in talking to you!Key Job ResponsibilitiesBusiness GrowthContribute to goal setting for your team to align with organizational goals. Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience, in collaboration with cross-functional teams and other Amazon programs. Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short-term seller needs and longer-term strategic investment. Implement and track metrics to record the success and quality of your team's sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Relationship ManagementBuild and cultivate strong relationships with sellers in your team's portfolio along with internal stakeholders; be a trusted advisor and a business advocate. Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.Process ExcellenceUse customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate sellers' growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify. Identify, optimize, and scale improvements that can benefit a large set of customers, e.G


Fuente: Jobtome_Ppc

Requisitos

Account Manager Lead, Core Am
Empresa:

Amazon


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