.Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.Job posting end date: 11/01/2024Introduction:We are seeking an Account Manager – Smelting Market Area NCA to join our Smelting team. You will be responsible for representing Business Line Smelting in North and Central America, supporting also MA South America colleagues when needed. You will focus on generating new sales opportunities, follow-up on RFQ's and related proposals and resulting contracts in line with Smelting annual average sales order intake targets. In this position, you will report to Director, Smelting Market Area Sales.This position is mainly located within the North Central America region, being Canada, USA or Mexico. The role will require 25-40% travel.Team you belong to:You will join a team of Account Managers committed to development of solutions, equipment, and modernizations, together with CAPEX Sales teams, with related follow-up ensuring customer needs are met or exceeded. Our team culture is all about having the motivation and ability for organizational and personal development. The members in our team are located all across the globe.What You'll Do:Ensure Customer Satisfaction: Support, coordinate, and develop spare parts, technical advisory, and other offerings with Aftermarket teams, ensuring customer needs are met or exceeded.Lead Winning Proposals: Support, coordinate, and develop proposals that meet customer expectations within suitable timelines.Smooth Project Transitions: Ensure successful sales projects transition smoothly and efficiently to delivery.Build Good Relationships: Establish and maintain relationships with key personnel at multiple customer sites.Identify Opportunities: Follow up on customer needs, upcoming investments, and future plans.Manage Accounts: Coordinate and develop site account management activities.Grow the Sales Funnel: Proactively build the sales funnel and ensure CRM (Salesforce) compliance.Who You Are:Educational Background: You have a Master's or Bachelor's degree or similar qualifications.Experienced Professional: You bring advanced experience in project marketing and sales, project management, the smelting industry, technology sales, or other relevant fields.Solution-Oriented: You excel at developing long-term solution sales and coordinating between multiple internal and external stakeholders across various locations.Technical Knowledge: You possess knowledge of pyrometallurgical processes (preferably copper smelting) and related technologies