.**Why work at TRAFFIX?**:You need to work at TRAFFIX to enjoy our:- Culture of Respect, Expertise, Collaboration and Entrepreneurship- Get involved with our Book Club, join one of our Steering Committees, or sign up for one of our employee events such as Game Night, Cooking Classes, and more!- Work with a team that Supports and Respects each other at a company where Diversity & Inclusion is a Celebrated!- Choose your own work environment! TRAFFIX offers fully remote or work-from-home opportunities.- If you have ideas that you wish someone would listen to - tell us! We love the Entrepreneurial spirit, and we strive for Continuous Improvement!- Get involved with your community through our partnership with Big Brothers Big Sisters- Enjoy Self Improvement opportunities through our Learning Management System and TRAFFIX Academy; or take advantage of our Tuition Reimbursement Program (Coming Soon!!)- And of course - get paid fairly for your Experience with included Benefits!Sound good? Keep reading and APPLY TODAY!**What is an Account Manager?**:As a TRAFFIX Account Manager you will play a vital role in the retention of our valued customers. Your attentiveness to our client's needs can mean the difference between a satisfied customer who builds a long-term partnership with TRAFFIX and a dissatisfied customer who sends their business to a competitor.You will be the liaison between TRAFFIX and the clients in your care. Your primary responsibility will be to build a strong, professional relationship with your accounts. To do this, you will listen to their needs and assess the challenges they have. In coordination with the sales representative, you will design unique solutions using TRAFFIX wide range of transportation services to provide the client with value, while making their jobs easier.You will be the frontline contact for the customer and their best friend at TRAFFIX! When a problem arises or we do not meet expectations, you will work with the client and your team to correct the issue, provide prompt and truthful communication to the customer, and follow up to identify how TRAFFIX can make up for the service failure