Our DXC Modern Workplace services enables customers employees to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely.In this position as Account Project Leader, you will giving Windows support for one of the biggest Mexican airline**About this role - responsibilities**- Responsible for delivery of assigned tasks within the delivery cycle of a project.- Understands a broad spectrum of the company's technology in order to deliver part of a detailed technical design, which meets customer requirements.- Works with mínimal direction from the technical lead and with customer nominated representatives to accomplish assigned tasks.- Contributes to design for specific deliverables and assists in the development of technical solutions.- Participates as part of a team and maintains good relationships with team members and customers.- Understands the company strategy and the role that the individual plays.- Uses knowledge tools and re- uses information for the benefit of projects, and of professional development.- Uses and contributes to technical forums within the company environment and local professional communities and technical user groups.**Mandatory skills**- Bachelor's Degree- Advanced Windows Support (4 years of experience)- ITIL Knowledge- Fluent in Spanish and Business English- Has sufficient depth and breadth of technical knowledge to be individually responsible for the implementation of a specific deliverable.- Able to contribute to the design for deliverables.- Has ability to perform/drive resolution of problems on individual products.- Able to communicate broad and specific concepts with team and to peers.- Able to produce documentation for use by team and customer.**Desirable**:- ITIL certification**Work environment**- _ This position is remote 100% in any place from Mexico._- _ Multicultural team._