Organization Overview
For over 70 years Buckland has been working to help companies across the world experience global trade in a better way.
Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them.
As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services.
Buckland strives to provide customized services in a memorable way.
Position Summary
Reporting to the Manager, Accounts Receivable or his/her designee, the Accounts Receivable Collector is responsible for monitoring and coordinating collection of overdue receivables.
He / she will be responsible for tracking progress, resolving client inquiries, and maintaining strong client relationships.
What we can offer you
- Competitive salary, benefits package and matching retirement plan
- A friendly, collaborative work environment
- Opportunities for professional development & ongoing learning
- A chance to be part of a growing organization
Key Responsibilities:
- Use monthly aging reports to monitor client collection problems and take appropriate action to ensure timely payment
- Prepare statements and reports for clients and internal users as required
- Identify delinquent accounts and recommend appropriate course of action
- Build and maintain strong client relationships
- Assist with invoice distribution as required
- Ensure all back-up documentation for billing support is received, copied and forwarded to clients (as required), and properly filed for retention
- Respond to inquiries and requests from clients
- Assist with K84 reporting and ensure that duties and taxes are collected, balanced and remitted to Canada Customs timely
- Completion of post-secondary education and/or minimum 2 years of relevant work experience
- Ability to speak and write English is a must
- Proven experience in Business to Business collections
- Advanced Proficiency in Microsoft Office products (Excel, Word, etc.)
- Strong interpersonal, communication and problem solving skills
- Excellent verbal communication and confidence speaking with clients on the telephone
- Ability to work independently or as part of a team
- Valid visa and ability and desire to occasionally travel to Canada/US is a plus
**Language**:
- English (required)