Account Representative (Customer Care)

Detalles de la oferta

**Please send your Resume in English!**

*Intermediate to advanced level of English*

**Position Summary**

Maintain communication with the customer (Mad Engine) regarding orders and keep Internal track in the process of the same.

**Essential Duties and Responsibilities**
- Enter orders assign to you to the WIP.
- Update the WIP according to production reports, system or any corresponding information to the accounts assign to you.
- Make a list of priorities for the Arts department. (File shared in Excel)
- Make priorities list for the printing department (PS) and send it by mail to Lupita Cantu.
- Analyze priorities in the PS Guide and mark them. (7:30 am/4:30pm)
- General follow-up with all production departments so that each order confirmed is sent in a timely manner.
- Enter new orders to the online system and update any changes in orders.
- Other duties assigned as needed.

**Minimum Qualifications**
- Associates or bachelor's degree from accredited college or university preferred or equivalent related production experience.
- Apparel industry or related field preferred.
- Proficient in Microsoft Word, Excel, and Outlook.
- Excellent written and verbal communication.
- Excellent analytical skills.
- Time management experience managing multiple tasks is required.

**Working conditions**
- Must be able to work in a fast-paced environment.
- Office with open floor plan
- Business casual office attire
- Work is performed inside a temperature-controlled office building.

**Other duties**

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

**Competencies**

Our Account Representative must thrive in a fast-paced, time-sensitive environment be highly organized, can multi-task, and has the capacity to work in ever changing/increasing volumes of tasks and daily workload. They must also have the ability to operate and communicate inter-departmentally, whether written or verbally.

Pay: $12,000.00 - $16,000.00 per month

**Language**:

- English (required)

Work Location: In person


Salario Nominal: A convenir

Fuente: Whatjobs_Ppc

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