Account Representative (Customer Care)

Detalles de la oferta

**Please send your Resume in English!***Intermediate to advanced level of English***Position Summary**Maintain communication with the customer (Mad Engine) regarding orders and keep Internal track in the process of the same.**Essential Duties and Responsibilities**- Enter orders assign to you to the WIP.- Update the WIP according to production reports, system or any corresponding information to the accounts assign to you.- Make a list of priorities for the Arts department. (File shared in Excel)- Make priorities list for the printing department (PS) and send it by mail to Lupita Cantu.- Analyze priorities in the PS Guide and mark them. (7:30 am/4:30pm)- General follow-up with all production departments so that each order confirmed is sent in a timely manner.- Enter new orders to the online system and update any changes in orders.- Other duties assigned as needed.**Minimum Qualifications**- Associates or bachelor's degree from accredited college or university preferred or equivalent related production experience.- Apparel industry or related field preferred.- Proficient in Microsoft Word, Excel, and Outlook.- Excellent written and verbal communication.- Excellent analytical skills.- Time management experience managing multiple tasks is required.**Working conditions**- Must be able to work in a fast-paced environment.- Office with open floor plan- Business casual office attire- Work is performed inside a temperature-controlled office building.**Other duties**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.**Competencies**Our Account Representative must thrive in a fast-paced, time-sensitive environment be highly organized, can multi-task, and has the capacity to work in ever changing/increasing volumes of tasks and daily workload. They must also have the ability to operate and communicate inter-departmentally, whether written or verbally.Pay: $12,000.00 - $16,000.00 per month**Language**:- English (required)Work Location: In person


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

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