Account Representative (Customer Care)

Detalles de la oferta

**Position Summary**Maintain communication with the customer (Mad Engine) regarding orders and keep Internal track in the process of the same.
**Essential Duties and Responsibilities**- Enter orders assign to you to the WIP.- Update the WIP according to production reports, system or any corresponding information to the accounts assign to you.- Make a list of priorities for the Arts department.
(File shared in Excel)- Make priorities list for the printing department (PS) and send it by mail to Person in charge.- Analyze priorities in the PS Guide and mark them.
(7:30 am/4:30pm)- General follow-up with all production departments so that each order confirmed is sent in a timely manner.- Enter new orders to the online system and update any changes in orders.- Other duties assigned as needed.
**Minimum Qualifications**- Associates or bachelor's degree from accredited college or university preferred or equivalent related production experience.- Apparel industry or related field preferred.- Proficient in Microsoft Word, Excel, and Outlook.- Excellent written and verbal communication.- Excellent analytical skills.- Time management experience managing multiple tasks is required.
**Working conditions**- Must be able to work in a fast-paced environment.- Office with open floor plan- Business casual office attire- Work is performed inside a temperature-controlled office building.
**Other duties**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
**Competencies**Our Account Representative must thrive in a fast-paced, time-sensitive environment be highly organized, can multi-task, and has the capacity to work in ever changing/increasing volumes of tasks and daily workload.
They must also have the ability to operate and communicate inter-departmentally, whether written or verbally.
**Salary**: $3,200.00 - $3,500.00 per week


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

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