Account Service Advisor

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:We are currently seeking an Account Service Advisor to join our team in Mexico.Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis.Responsibilities include the management and oversight of service delivery processes, which may include incident management, problem management, request management, change management, service level management and configuration management as well as resource coordination, client management, dispute and technical resolution management, and communications at various levels duringservices engagements from tactical to strategic.NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran:Status, sexual orientation, gender identity, or any other class protected by law. To learn more, us.Nttdata/en/about:Us/content/diversity:And:Inclusion. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case:By: