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**About Us**It's simple, we prosper by putting people ahead of profits.
Point blank.We created Helpware because we saw a need to change the way business is done in our world of outsourcing.
We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients.
In fact, we discovered that enhancing our employee experience is exactly how we provide high-class service to our powerhouse clients.
Helpware is a better kind of outsourcing, one centered around People.
**So, why Helpware?
**Let's start with the facts.
In the past year, our team has grown 4 times in size across the globe and increased company revenue exponentially.
That's not by coincidence.
People are our single greatest commodity, which is why we are careful who is let into our world of Helpers.
We are currently in search of a Customer Support Representative to push the boundaries and join our team of hard-working, driven individuals.
If you value hard work, driving change, and contributing to something greater than yourself, check out the details below and apply!
**Position Summary**:This function requires well-developed skills in accounting, business analysis and process improvement.
**Key Responsibilities**Compile and analyze financial information to prepare entries to general ledger accounts while documenting business transactions.Analyze financial information detailing assets, liabilities and expenses and prepare account reconciliations, explain accounting transactions and resolve accounting issues and discrepanciesEnsure all accounting reporting is in compliance with Generally Accepted Accounting Principles.Prepares documentation to assist external auditors.Accounts Receivable and Billing responsibilities:Compiles, processes, verifies and reconciles billing and cash receipts through accounting systems ensuring compliance with financial policies and proceduresValidate that all applicable A/R billings and payments have been recordedReconciles the AR sub-ledger to the general ledger and resolves differences.Prepare and review the final month-end Accounts Receivable aging report and calculation Days Sales OutstandingValidate amounts to be reclassified from revenue to deferred revenue in accordance with US GAAP revenue recognition standardsPerforms other duties as assigned**SKILLS / KNOWLEDGE REQUIRED**- Technical/professional knowledge and skills- Speak/read English proficiently- Excellent attention to detail, accuracy and timeliness- Ability to perform under changing circumstances and deadlines- Effective verbal and written communication skills required- Highly organized**EXPERIENCE / EDUCATION REQUIRED**Bachelor's degree in AccountingAt least 2 years of experienceAs the COVID-19 pandemic and the different levels of quarantine continue to threaten our future, what remains isour commitment to our people