.**Location**- Monterrey, Mexico**Job ID**- 0000016535**Category**- FinanceAre you ready to join a team of fun-loving and interactive accounting professionals that is ready to delivery results in a timely manner?Build your expertise in this important role and work for one of the most recognized and loved brands in the world!**Core Responsibilities**:The LEGO Business Service Operations (BSO) is a shared service center that delivers HR and Finance services to the entire LEGO Group from 3 locations: Monterrey, Kladno and Singapore. The purpose of the BSO is to create an effective and efficient platform for growth to support our strategy and reach twice as many kids over the next 5-7 years.- Delivering a successful, customer service culture within the AR department- Manage debt collection for all Americas. You will be responsible in ensuring all the daily transactional tasks are completed on time and support the Team Lead in handling other ad-hoc tasks.- Follow up on overdue and collection.- Advise payment allocation.- Fronting Customers to resolve dispute and payment issues.- Ability to release order according to policies.- Monitoring of Credit Limit Utilization (for order release purpose)- Sending of Weekly Aging Report to partners- Reconciliation of customer accounts- Follow up on CTT; Claims & Deduction issues.- Collection Worklist (including pre-collection) in SAP- Prepare and sending of Statement of Accounts- Provision calculations check (doubtful & bad debt) - adjustments.- Credit Risk Wheel involvement (to highlight on collection issues)- Outsource to 3rd Party Collection Agencies / Lawyers- Debtor Reporting & Control Tool tasks**Accountable for**:- Providing advice to Sales/Country/General Manager with regards to payment risks of customers- Providing recommendation to Finance Business Partners in managing the Accounts Receivable Aging and risks exposure- Ensuring the aging and bad debts of your Markets are meeting the critical metrics and coordinating the corrective actions to support/back-up the AR Managers- Performing optimization initiatives across different functional areas regionally and globally and ensuring compliance of company policies and procedures- Building and fostering strong strategic relationships with senior partners and demanding customers to meet their needs o Exploring ways to alleviate the service level for Order to Cash with the key partners.- Ready to really commit to create service differentiation.- Take initiative to provide the service through the understanding of customer needs and values.- Building and strengthening professional network globally- Driving process simplification and lead the implementation of regional and global standardization as a Regional Functional Team Lead**Play your part in our team succeeding