.**Responsibilities**- Responsible for monitoring day to day activities of team members and ensure smooth and noiseless operations- Guide and support the accounts payable, financial accounting and reporting process and review the preparation of financial analysis and general entries to understand the clients' operations- Ensure period end close activities are performed according to agreed close schedules and stated company norms- Work closely with accounts payable and sourcing to understand business transactions and ensure they are processed and accounted for in appropriate categories accurately- Oversee transactions, understands variances and proactively identifies potential problems to streamline and improve productivity and accuracy of the processes- Ensure process governance including regular reporting and analysis to key stakeholders - communicate with internal stakeholders on a regular basis to discuss operational issues, key metrics, SLA-CPI.- Review and analyze the team's output for appropriate accounting treatment, completeness and accuracy related to general accounting- Understanding of SOX Compliances and monitoring the critical controls- Well versed in drafting and reviewing Work Instructions and SOPs- Audit and monitor key process indicators and metrics to identify process inefficiencies and recommend solutions in compliance with stated company policies- Manage customer relations to ensure all disputes and inquiries are handled and resolved within the terms of the SLA's- Act as point of escalation to resolve accounting and reporting related issues in a timely manner and ensure all queries are dealt with correctly and efficiently- Evaluate and recommend enhancements to systems or other processes to maximize the use of information system resources to develop comprehensive reporting models- Promote continuous improvement through best practices, and recommend and implement process improvement initiatives to drive efficiencies- Provide day to day management of the cross functional team in assigning and monitoring deliverables, and motivating and leading the teams to enhance performance and work product- Develop the team through effective performance management and monthly appraisals**Qualifications**- Knowledge & understanding of end to end accounts payable and reporting.- Experience in BPO or accounts payable position