.ADI is the leading global wholesale distributor of security, AV and low-voltage products for licensed contractors. We're committed to offering the best products and technologies from top brands, the service and assistance for every project, and the resources and tools for business growth so that our customers can spend their time where it matters most. It's why professionals count on ADI for everything they need to get the job done. ADI has +2700 team members, +200 locations in 17 countries, with +100K active customers. The accounts payable department oversees invoice processing for +1,200 ADI Net and Discount Vendors with around a volume of 60K invoices per month. We provide exceptional communication with internal and external stakeholders on matters focused on building and maintaining good relationships. Our values start with the customer, act as one team, pioneer the future, and make a difference. Job Duties: Ensure daily SLAs are met. AP Resolution: Daily follow-up by aging on the assigned invoices/records that need to be resolved: Items N/R and Item Discrepancies (shortages) Dup Shipment and Qty Discrepancy Cancelled PO and Cancelled Items Drop Shipments (Cancelled PO's and Duplicate Shipments) Licenses Repairs Duplicate Billing Over shipments Pricing Discrepancies Freight Problems Tax Issues (US & CAN) Debit Collection Return Material Authorization (RMA) Credits Memos Disputes and Claims Follow tight the 10-day resolution process to resolve/paid invoice. Ensure all SOX key controls are adhered to policies and procedures. Maintain process requirements by following data program techniques and procedures. Manage & reconcile vendor accounts: Request and reconcile on a monthly basis the statements to the assigned vendors (TOP/CRITICAL vendors should be worked as a priority). Research, resolve and communicate all disputes/discrepancies or outstanding balances on vendor accounts, including telephone or email correspondence. GRNI reconciliation: Review and resolve the open receivers report for assigned vendors, focusing on aging and highest amounts. Make sure all goods receipts are reviewed, request invoice copies, and propose a write-off of receivers not owed to vendors. Discount Vendors (short Terms) should be worked as a priority. Trial Balance: Ensure report is reviewed on a weekly basis for each open vendor. Make sure all debits are collected during the current month to avoid invoices being held for negative balances. Host weekly vendor meetings to resolve outstanding issues. Negotiate with suppliers about outstanding balances. Be active on the customer service front and be quick and accurate with communication. Respond to all Vendor calls and emails directly, with AP inquiries, payment status, and account statements received in the Personal Mailbox. Personal interaction with AR Reps on the vendor's sides. Supplier Support