Ria Money Transfer is the second-largest global money transfer company and a division of the Ria Mexico Solution S de R.L de C.V. RIA is a worldwide leader in remittances and is a recognized benchmark in both the quality and reliability of its public service.
Although we're now a global fintech with offices all over the world, we've stayed true to our roots. We design our digital products with intention, conscious of the unique challenges our customers face every day and we work hard and innovate to provide the right solutions. About the position: The Account Receivables department is looking to backfill a position within Mexico's team, providing assistance to our agencies and branches. This position requires a very analytical person with self-discipline, determination, and a positive attitude. This is an entry-level - mid-level position.
**Responsibilities**
- Make collections calls and collect on past due balances
- Develop strong customer focus and high service level relationships with internal and external clients
- Assist in the daily operations of the Accounts Receivable department
- Provide ad hoc information and data analysis as requested
- Meet established timelines, and pre-defined goals for assigned work
**Qualifications**
- Previous experience in a contact center environment, handling a high volume of inbound and outbound calls (one year mínimal)
- Organization and time management Skills
- Mathematical and Computer Skills
- Knowledge in spreadsheets
- Bilingual - English, Spanish, and French advanced language knowledge.
- Work from Office
Benefits: Our package includes Competitive monthly salary $21,000 gross. 5% food vouchers. 30 days bonus. 15 days of initial vacation. life insurance. Free access to our Gym. Dynamic and collaborative work environment. Cutting-edge tools and technology to make work easier. Free English and French classes Work-life Balance.
Ria values diversity and is proud to be an equal-opportunity employer. We provide equal opportunities to all employees and applicants, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job ID 300000169815571