Although we're now a global fintech with offices all over the world, we've stayed true to our roots.
We design our digital products with intention, conscious of the unique challenges our customers face every day and we work hard and innovate to provide the right solutions.
About the position: The Account Receivables department is looking to backfill a position within Mexico's team, providing assistance to our agencies and branches.
This position requires a very analytical person with self-discipline, determination, and a positive attitude.
This is an entry-level - mid-level position
- Make collections calls and collect on past due balances
- Develop strong customer focus and high service level relationships with internal and external clients
- Assist in the daily operations of the Accounts Receivable department
- Provide ad hoc information and data analysis as requested
- Meet established timelines, and pre-defined goals for assigned work
- AR account conflicts.
The result is to get the agency back on track to be a producing RIA agent.
- Accounts Receivable analysis and reporting.
- Generate AR aging reports and identify critical issues.
- Previous experience in a contact center environment, handling a high volume of inbound and outbound calls (one year mínimal)
- Organization and time management Skills
- Mathematical and Computer Skills
- Knowledge in spreadsheets
- **Trilingual - English, Spanish, French advanced language knowledge.
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- Mathematical Skills (Required)
- Computer Skills (Required)
- Excel, Microsoft Office knowledge
- Customer Service
- Excellent interpersonal Skills
- Effective verbal and listening skills.
- Analytical and problem-solving skills
- Decision making
- Attention to detail and high level of accuracy
- Work from office with business casual dress-code