As a Credit Controller the main purpose of the role is to ensure timely collection of debt, produce invoices when required and overall maintenance of sales ledger. Other had-hoc requests will need to be delivered to keep a high quality level of the customer ledger.**Duties & Responsibilities**- Ensure collection of outstanding invoices, intercompany and external customers, within the due date.- Allocation of payments / credit notes where needed.- Keep records on customers regarding telephone conversations, letters received sent and queries passed through to other areas of the business.- Maintain stop list.- Engage with sales department to understand the need to block customer when required.- Forecast cash receipts on a monthly basis and ensure cash is received within the due dates.- Reconcile customer accounts with the customer and address any reconciliation differences / queries.- Provide customers with copies of invoices, credits, and statements on request.- Perform had-hoc assignment jobs when required (i.E. half year review of customer credit). Produce monthly recharge invoices to all intercompany businesses as required.**Diversity & Inclusion**We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.**The Individual**Technical Knowledge, Skills and Abilities:- Previous credit control experience- A good command of the English language is essential along with excellent written communication skills.- A good telephone manner is essential.- IT literate, with sound knowledge of Microsoft packages.- Excellent attention to detail.- English advanced level written and oral Planning and Decision Making:- The ability to work to deadlines- A flexible approach and the ability to work on own initiative is essential.- A good team player Impact and Scope:- Dealing mainly with John Crane' customers in the US market- Ensure good working environment within finance and AR team. Key Internal and External Relationships:- External customers (respective AP teams)- Intercompany customers (respective AP teams)- 100% on site work**About Smiths****About John Crane