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**Opportunity**:**The Role**:- Perform daily, weekly and monthly tasks related to AR review and reporting of customer collection activities.- Collaborate with Billing and Account Management team to bring customer billing inquiries, dispute, or any billing issues to resolution.- Monitor and respond to AR related inquiries in billing queue.- Track A/R aging and conduct collection outreach and follow up notices for outstanding invoices.- Facilitate improvements to the effectiveness and efficiency of current process.- Provide status report detailing key collection issues and establish proactive steps for resolutions.- Responsible for communicating to customers regarding short payments, overpayments and missing or incorrect payment.- Monitor daily Accounts Receivable activity for non-payments, delayed payments and other irregularities.- Determine significance of AR issues and follow established procedures to achieve positive solutions.- Investigate and resolve customer invoice and payment inquiries with internal teams for effective resolutions.- Provide value-added service to customers to meet or exceed expectations; develop and maintainingongoing customer relationships; positive interaction and partnering with internal teams.- Perform other adhoc projects as needed.
**What you'll bring to it**:- 3+ years experience in Accounts Receivable.- 1+ years accounting experience preferred.- Bachelor degree in Accounting, Business Administration or related field.- **Upper Intermediate English communication skills is a must (both written and spoken).
**:- Basic data entry skills.- QuickBooks and Netsuite experience preferred.- Excellent verbal and written communication skills.- Excel in analytical and problem solving skills.- Strong work ethic and ability to adapt to rapidly-changing environments.LI-VM1**About Media.Monks**:Media.Monks is on a mission to create a new future for this industry.
Our vision?
Build everything with a belief that changing for good comes from changing who does the work.
Yep, that means you.
Welcome to the party—one global, cross-cultural collective with a passion for using our skills to create better and a better world.
That's how we're able to connect the dots between data, content, digital media, and technology from everywhere we are—a true end-to-end model.
Joining the Media.Monks collective means having the opportunity to create award-winning work with some of the most gifted, focused, joyful, talents from all over the world.At Media.Monks, you'll be joining a highly ambitious company on a global mission to win the decade by changing the industry for good.
Partner to 8 of the 10 most innovative companies in the world, Media.Monks works with established as well as up-and-coming global, regional, DTC and B2B brands, helping them own their data and build out customer ecosystems to elicit smart, efficient, high-impact engines for growth