**Opportunity**:
**The Role**:
- Perform daily, weekly and monthly tasks related to AR review and reporting of customer collection activities.
- Collaborate with Billing and Account Management team to bring customer billing inquiries, dispute, or any billing issues to resolution.
- Monitor and respond to AR related inquiries in billing queue.
- Track A/R aging and conduct collection outreach and follow up notices for outstanding invoices.
- Facilitate improvements to the effectiveness and efficiency of current process.
- Provide status report detailing key collection issues and establish proactive steps for resolutions.
- Responsible for communicating to customers regarding short payments, overpayments and missing or incorrect payment.
- Monitor daily Accounts Receivable activity for non-payments, delayed payments and other irregularities.
- Determine significance of AR issues and follow established procedures to achieve positive solutions.
- Investigate and resolve customer invoice and payment inquiries with internal teams for effective resolutions.
- Provide value-added service to customers to meet or exceed expectations; develop and maintaining ongoing customer relationships; positive interaction and partnering with internal teams.
- Perform other adhoc projects as needed.
**What you'll bring to it**:
- 3+ years experience in Accounts Receivable.
- 1+ years accounting experience preferred.
- Bachelor degree in Accounting, Business Administration or related field.
- **Upper Intermediate English communication skills is a must (both written and spoken).
**:
- Basic data entry skills.
- QuickBooks and Netsuite experience preferred.
- Excellent verbal and written communication skills.
- Excel in analytical and problem solving skills.
- Strong work ethic and ability to adapt to rapidly-changing environments.
LI-VM1
**About Media.Monks**:
Media.Monks is on a mission to create a new future for this industry.
Our vision?
Build everything with a belief that changing for good comes from changing who does the work.
Yep, that means you.
Welcome to the party—one global, cross-cultural collective with a passion for using our skills to create better and a better world.
That's how we're able to connect the dots between data, content, digital media, and technology from everywhere we are—a true end-to-end model.
Joining the Media.Monks collective means having the opportunity to create award-winning work with some of the most gifted, focused, joyful, talents from all over the world.
At Media.Monks, you'll be joining a highly ambitious company on a global mission to win the decade by changing the industry for good.
Partner to 8 of the 10 most innovative companies in the world, Media.Monks works with established as well as up-and-coming global, regional, DTC and B2B brands, helping them own their data and build out customer ecosystems to elicit smart, efficient, high-impact engines for growth.
We deliver table stakes quickly, creating cost efficiencies from day one to push up the creative effectiveness of our work with every cycle.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects.
Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.