Across the industrial design, manufacturing and maintenance worlds, we're the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.
We provide global access to an unrivalled range of over 750,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer's challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all of our customers and challenge ourselves to provide a seamless procurement experience.
We are one team. We deliver brilliantly. We do the right thing. We make every day better.
These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.
Together, we can make great things happen. Aim for amazing and beyond.
About the Role The AR Manager will provide day-to-day operational support for the accounts receivable team. The AR Manager oversees cash collection activity. Working with Sales, Finance and other support areas, you will minimize overdue balances and clear claims and disputes in an accurate and timely manner, monitoring and mitigating our financial risk and exposure, and minimizing bad debt write-offs.
The AR Manager will oversee a team of AR Specialist, Analyst and SR AR Analyst. The AR Manager will also be responsible for helping lead AR Project Initiatives and Continuous improvement objectives along with managing overall AR escalations.
Collections (including billing): Manage multiple AR team Portfolios by Customer Groups including Billing, Collections, and Dispute management to perform their duties in an efficient, timely and accurate manner.Create and Complete Advanced Analysis and Reconciliation as needed for internal and external customers.Ensure the Billing processes are aligned and performed in timely manner according to customer specifications.Review Account Status and provide feedback to Portfolio owner.Act as a point of escalation for any situation that may need complex decision making.Define collection strategies that help to increase the Cash Flow in the Company.Keep procedures and statements of work up to date.Ensure compliance on credit and collections policies and procedures.Other: Create Training and Development plans for all employees.Responsible for Training New Hires (initial onboarding).Support Audit and Month End close initiatives.Validate that all AR Transactions are completed timely and accurately before month end close.Review AR Team performance frequently, to ensure we are aligned with company AR SLA's and KPI's.Provide Reporting and Analysis for your assigned areas (Daily, Weekly, Monthly, etc.).Provide Best in class service to our internal and external Customers (RS WAY).Troubleshoot AR systems and provide communications to all required internal stakeholders (SAP, IREC, D&B Analytics & D&B RI).Bachelor's degree preferred and 7+ years of AR experience with system implementation experience.4+ Years Managing high performance teams.Strong understanding of AR Order to Cash and managing several types of accounts receivable transactions.Excellent communication skills, both written and verbal.Strong knowledge of analyzing and assimilating data from various sources.Strong knowledge of Computer technology and financial accounting systems (SAP, Oracle, High Radius).Advanced knowledge of Microsoft Office (Excel, Word, PowerPoint, etc.).Strong Experience in a high volume and fast-paced environment.
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