.Position Requirements and Constraints40 weekly hoursRole OverviewAs Order to Cash Team Manager, your role revolves around ensuring the efficient functioning of the accounts receivable process and maintaining positive relationships with customers.
You will oversee the end-to-end AR process, including invoicing, billing, and collection activities, while supervising a team of O2C Accountants responsible for processing incoming receipts and reconciling unidentified, unapplied, and misapplied payments.ResponsibilitiesAR Process Management: Oversee the end-to-end AR process, including invoicing, billing, and collection activities.
Develop and implement efficient AR procedures to optimize cash flow.Credit Management: Monitor customer creditworthiness and review credit applications.Cash Application: Oversee the application of customer payments, ensuring accurate and timely posting to customer accounts.Dispute Resolution: Manage and resolve customer billing disputes and discrepancies promptly and professionally.Support Period End Process: Assist in the period-end process and reporting.Data Validation: Perform data validations to ensure completeness and accuracy of system interfaces.Team Management: Manage team priorities, objectives, and performance, providing constructive feedback.Process Optimization: Take initiative in optimizing processes.Team Motivation: Motivate team members to perform at their best.Staff Appraisals: Conduct biannual staff appraisals for team members and create progress plans.Applicant's ProfileTechnical Skills: Good accounting skills.Leadership Skills: Proven experience in leading and managing a high-performing AR team.Analytical Skills: Strong analytical skills to interpret AR data and trends, providing insights for decision-making.Communication Skills: Excellent communication skills for effective interaction with team members, customers, and stakeholders.Problem-Solving: Proactive problem-solving skills to address complex billing and collection challenges.Customer Focus: Customer-centric approach with the ability to maintain positive relationships while ensuring timely payments.Education: Minimum Bachelor's Degree in Commerce / Accounting; Master's degree preferred.Experience: Minimum 2 years of experience managing a team of two members or more; 5 - 7 years handling ARprocesses.Knowledge: Sound knowledge of all accounts receivable processes and controls to ensure accuracy; US GAAP experience; continuous improvement of processes.Language: Good proficiency in English (Read / Write / Speak).Working Time100%Position PlaceAmerica, Mexico, JaliscoLocationGUADALAJARA COEMinimum Level of Education RequiredBachelor's DegreeYears of Experience in Similar Position5 to 10 years of experienceGeneral InformationGEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain