Accounts Receivable Collections Specialist I Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.
The Role We are seeking a talented and detail-oriented AR Collections Specialist to join our team. In this role, you will be responsible for managing the company's accounts receivable process and ensuring timely and accurate billing. As an AR Collections Specialist, you will play a crucial role in maintaining strong financial health by ensuring that all customer invoices are generated and processed efficiently. What You'll Do Conduct proactive collections activities to ensure the timely collection of outstanding customer invoices and minimize accounts receivable delinquency. Contact customers via phone, email, and other communication channels to discuss overdue invoices, identify reasons for non-payment, and negotiate payment arrangements. Resolve billing issues, disputes, and discrepancies by collaborating with internal stakeholders, such as the billing, sales, and customer service teams. Maintain accurate records of collections activities,
including detailed notes of customer interactions, payment commitments, and follow-up actions. Monitor and analyze accounts receivable aging reports to identify high-risk accounts and develop targeted collect