Accounts Receivable Specialist at LexipolThe Lexipol O2C (Order to Cash) team is responsible for billing, customer collections and cash application. We are responsible for generating timely and accurate invoices, ensuring collection of monies owed by customers, and the timely and accurate application of these remittances to accounts receivable. We provide regular and ad hoc operational KPIs and reports as well as communications to internal stakeholders.
The Accounts Receivable Specialist is responsible for ensuring accurate and timely processing of customer payments, effectively managing cash flow and maintaining detailed, organized records of all cash application activities. This role plays a crucial part in maintaining positive client relationships by accurately applying payments, resolving discrepancies, and supporting overall financial operations.
ResponsibilitiesCash Application Processing: Accurately apply customer payments to respective accounts through various methods, including checks, credit cards, and ACH paymentsPost payments into the accounting system daily, ensuring correct customer accounts, invoices, and transaction codesPrepare and review batches before sending to the lockbox; reconcile all lockbox filesInvestigate and resolve any unapplied or misapplied payments, working closely with other accounting and customer service teams as neededResearch and resolve payment discrepancies, short payments, overpayments, and unapplied cash on timeCommunicate with internal teams and customers to clarify and resolve payment application issuesPost and resolve discrepancies related to the customer payment portal with credit card processorsDocumentation and Reporting Maintain accurate records of all cash application transactions, ensuring data integrity and compliance with company policiesPrepare daily, weekly, and monthly reports to support financial closing activities, including aged cash reports, unapplied cash reports, and reconciliation documentationIdentify and suggest process improvements to increase efficiency and accuracy within cash application functionsAssist in implementing best practices for the cash application process to streamline workflows and reduce errorsCustomer Support Manage multiple inboxes related to internal employee questions and external customer questionsRequirementsUndergraduate degree in Business, Accounting, Finance, or related fieldProficiency in English: Candidates must demonstrate the ability to speak, read, and write in English at an intermediate or advanced level to effectively communicate with international clients and team members.Minimum of 1 year of experience in cash application, accounts receivable, or general accountingExperience with ERP/accounting software (e.g., SAP, Oracle, or NetSuite) and proficiency with Microsoft ExcelDetail-oriented and exceptional communicator with internal and external clientsWorking knowledge of bank account reconciliationsComfortable with processing a high volume of transactions dailyGood judgment with excellent problem-solving skillsAbility to work independently as well as motivated to assist the accounting teamExtreme attention to detail. You must be able to multi-task and efficiently get through routine tasks dailyStrong analytical skills and attention to detailExcellent organizational and time management abilities, with the ability to prioritize tasks effectivelyClear and professional communication skills to liaise with both internal and external stakeholdersBenefits and CompensationCompetitive salary and comprehensive benefits.100% of salary registered at IMSS (as it should be).15-day Christmas BonusRetirement housing and social security are of course included within the 100% registry of IMSS.Private Minor and Major Medical Insurance with $20,000,000 MXN in coverage for you and your direct family.Life and Disability Insurance (Up to $2,000,000 MXN).12 vacation days since the first year of employmentGym membership sponsorship for yourself and your significant other (with Indefinite Contract)Savings Fund with a 100% company-match policy for employees with an indefinite contract, capped at 13% of salary or 1.3 UMA, as permitted by Mexican law.Personal Savings Plan (Caja de Ahorro) set up by the companyAbility to work remotely.Medical Travel insurance for any emergency while abroad for you and your family.Great work environment / relaxed atmosphere.Increased benefits as more people join our company.About LexipolAt Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today's challenges and keep first responders coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out.
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