.Accounts Receivable Specialist at LexipolThe Lexipol O2C (Order to Cash) team is responsible for billing, customer collections and cash application. We are responsible for generating timely and accurate invoices, ensuring collection of monies owed by customers, and the timely and accurate application of these remittances to accounts receivable. We provide regular and ad hoc operational KPIs and reports as well as communications to internal stakeholders.The Accounts Receivable Specialist is responsible for ensuring accurate and timely processing of customer payments, effectively managing cash flow and maintaining detailed, organized records of all cash application activities. This role plays a crucial part in maintaining positive client relationships by accurately applying payments, resolving discrepancies, and supporting overall financial operations.ResponsibilitiesCash Application Processing:Accurately apply customer payments to respective accounts through various methods, including checks, credit cards, and ACH paymentsPost payments into the accounting system daily, ensuring correct customer accounts, invoices, and transaction codesPrepare and review batches before sending to the lockbox; reconcile all lockbox filesInvestigate and resolve any unapplied or misapplied payments, working closely with other accounting and customer service teams as neededResearch and resolve payment discrepancies, short payments, overpayments, and unapplied cash on timeCommunicate with internal teams and customers to clarify and resolve payment application issuesPost and resolve discrepancies related to the customer payment portal with credit card processorsDocumentation and ReportingMaintain accurate records of all cash application transactions, ensuring data integrity and compliance with company policiesPrepare daily, weekly, and monthly reports to support financial closing activities, including aged cash reports, unapplied cash reports, and reconciliation documentationIdentify and suggest process improvements to increase efficiency and accuracy within cash application functionsAssist in implementing best practices for the cash application process to streamline workflows and reduce errorsCustomer SupportManage multiple inboxes related to internal employee questions and external customer questionsRequirementsUndergraduate degree in Business, Accounting, Finance, or related fieldProficiency in English: Candidates must demonstrate the ability to speak, read, and write in English at an intermediate or advanced level to effectively communicate with international clients and team members.Minimum of 1 year of experience in cash application, accounts receivable, or general accountingExperience with ERP/accounting software (e.G