**Description**:**Gordian Staffing, A New Way of HR**We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.**Our client**:Welcome to a leading association management company specializing in Condominium, Townhome, and Homeowners Association management throughout the San Fernando Valley and its neighboring areas. With a wealth of experience in the industry, we pride ourselves on delivering top-tier service with a personalized touch that sets us apart. Our commitment to excellence extends beyond traditional methods as we embrace cutting-edge technology to enhance communication, transparency, and accessibility for both board members and homeowners.Join our team and become part of a dynamic company dedicated to providing exceptional management solutions while fostering strong client relationships and embracing innovation in everything we do.**Job Activities**:- Serve as a primary point of contact for customer inquiries, addressing their questions, concerns, and requests promptly and professionally.- Collaborate with internal departments to facilitate seamless communication and workflow processes.- Coordinate the renewal processes for insurance policies and utility services to ensure uninterrupted coverage and services for our properties.- Perform data entry tasks across various platforms to update and maintain records accurately.- Assist in preparing documents for homeowners, including contracts, agreements, and other relevant paperwork.- Conduct follow-up activities to track scheduled work progress and ensure timely completion.**Schedule**:Regular Schedule: 10:00 to 19:00 CST MEXDaylight Saving Schedule: 9:00 to 18:00 CST MEX.**We offer**:- Competitive Salary (According to experience).- Remote Work.- Work Stability.- Computer equipment.- Christmas bonus of 30 days (Aguinaldo).- 12 vacation days after the first year.- IMSS.- Major medical insurance since day 1.- After the 3-month probation contract, we add the following:_- Minor medical insurance- Food vouchers (10% of the gross salary).- Restaurant tickets $2015 MXN- Saving fund (8% of the gross salary).**Requirements**:- 1 to 2 years of experience in administrative roles- Strong administrative skills- Strong writing skills in English- Feel comfortable on the phone to solve customer inquiries.- Tech savvy- Experience in HOA is a plus.