.Together, we're on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It's a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world's leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization's Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we're always looking for new ways to continue making a difference, and new people to make a difference with.The opportunityThe opportunity to organize, monitor, manage and protect your employees' mobile devices.How you'll spend your dayThe role includes the following main responsibilities to support services offered by Global Messaging Team:Participate in global Messaging projects in designing, planning and implementation phases of projects when it is required; Provide supportfor day-to-day global operational activities for Messaging platforms including administering MS Exchange, Symantec Enterprise Vault, Secure Email Gateway infrastructure, Mobile Device Management (MDM) and other messaging related services; Produce regularongoing (day-to-day activities) reports for management, capacity planning and consolidation related to Global Messaging infrastructure; Identify and perform the daily operational tasks that are necessary to provide a stable and robust Exchange environment, including monitoring, proactive maintenance, and problem resolution; Work on a diverse set of tools and ability to work in a geographically dispersed team to support operations in various time zones; Provide tier 3 support of MS Exchange, Exchange Online, Symantec Enterprise Vault, Mobile device management.Your experience and qualificationsMaster's/Bachelor's degree in computer science, information technology or 5+ years equivalent combination of education and overall experience with email technologies; Experience in providing support in a multi-server enterprise email environment consisting of users in multiple geographic locations; Excellent command of English; Excellent knowledge in administering MS Exchange in hybrid mode – on-prem and online; Excellent knowledge in email retention policies, sensitivity labeling, SPAM filtering (O365 Defender, Cisco IronPort or Proofpoint or similar technology); Excellent knowledge in mobile device management platforms such as MS Intune, MobileIron (preferred) or similar; Excellent understanding of email security controls - SPF, DKIM, DMARC and email related DNS configurations; Good understanding of MS directory services; Strong interpersonal and communication skills; Excellent cooperation, analytical and presentational skills; Ability to workindependently and collaborate with global multinational teams