**Overall Responsibilities**:
Provide a variety of administrative and project management support for programs and services offered by IAAPA's Latin American office.
The below duties provide an overview of typical duties; however they are not all encompassing and may vary as business needs require:
- Manage the Latin American and membership inboxes.
- Manage the Latin American calendar in SharePoint/Outlook.
- Support the Membership & Communications Manager on managing and updating the membership and prospect databases.
- Support the implementation of the membership, marketing and sales and renewal strategies.
- Support the education manager on education program planning for webinars, conferences, and face to face education.
- Assist with education and events registration as needed.
- Assist team members in conducting research studies and reports for the Latin America region.
- Asist in updating website content as needed for marketing communications and education programs, products, and services.
- General administrative duties include scheduling conference calls, assisting with staff travel, preparing expense reports, assembling meeting and events materials, developing presentations, following up with vendors.
- Other duties as required.
IAAPA Attractions Expo Annual Conference and Trade Show Pre-Event
- Assist with registration details for attendees and exhibitors.
- Assist with members credentials requests.
- Support on creating and sending letters of invitation and receipts for attendees.
**Qualifications**:
- 3-5 years' experience in an administrative position.
- Bachelor's degree required or the equivalent work experience.
- Excellent written and verbal communication skills.
- Multilingual - Spanish, English 100% and preferably Portuguese.
- Required organizational and customer service skills.
- Proven experience in a fast-paced work environment, managing multiple priorities at the same time required.
- Good computer skills (MS, Office 365, Excel, Outlook, Word, PDF, etc.) website content management system, membership/customer database.