We are seeking a highly organized and proactive Specialist to join our dynamic team. This role is integral to our operations, focusing on client billing, hours control, hardware management, and comprehensive administrative support. The ideal candidate will excel in using SAP Fieldglass, Google Excel, and communicate effectively in both English and Spanish.
'Key Responsibilities:
- Client Billing Management:
- Oversee and execute the end-to-end billing process.
- Ensure timely and accurate invoicing to clients.
- Resolve any billing issues or discrepancies promptly.
- Hours and Timesheet Control:
- Monitor and verify employee timesheets.
- Maintain accurate tracking and reporting of company hours.
- Prepare detailed time reports for clients and internal stakeholders.
- Hardware Management and Administration:
- Administer and manage company hardware inventory.
- Ensure proper usage, maintenance, and tracking of hardware assets.
- Coordinate with IT and other departments for hardware needs and issues.
- SAP Fieldglass Administration:
- Utilize SAP Fieldglass for contractor and project management.
- Ensure accurate data entry and record-keeping in SAP Fieldglass.
- Generate reports and provide insights from SAP Fieldglass data.
- Data Management and Reporting:
- Proficiently use Google Excel for data analysis, tracking, and reporting.
- Prepare comprehensive reports for management and clients.
- Maintain meticulous records and documentation.
- Communication and Coordination:
- Serve as the point of contact for client inquiries related to billing and hours.
- Communicate effectively with clients and team members in both English and Spanish.
- Collaborate with various departments to ensure smooth operations and resolve issues.
- Process Improvement and Proactivity:
- Identify opportunities for process improvements and efficiencies.
- Implement solutions to enhance operational workflows.
- Stay updated with industry best practices and tools.
Qualifications:
- Education: Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- Experience: Minimum of 2 years of experience in accounts receivable, billing, or a similar role.
- Technical Skills:
- Proficiency in SAP Fieldglass (Nice to have) and Google Excel (Must).
- Strong analytical skills with attention to detail.
- Language Skills:
- Excellent verbal and written communication skills in both English and Spanish.
- Interpersonal Skills:
- Strong organizational and time management abilities.
- Ability to work independently and collaboratively.
- Proactive and solution-oriented mindset.'