.**LOCATION**:Acuna / Coahuila (MX-COA), Mexico | **BRAND**: Bendix | **REQUISITION ID**:4626 | ** JOB GRADE**: 14| ** ON-SITE/REMOTE**: On-site**JOB DESCRIPTION**:**Position Summary**: Provides support for the design, configuration, implementation, troubleshooting and maintenance of Information Technology (IT) systems (hardware/software). Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.A. Performs duties under limited supervision.**Essential Functions**:- Applies a solid understanding of distributed computer systems products, processes and technical offerings and is learning about those in other disciplines throughout Systems Management; ensures quality solutions, processes, programs and services.- Knows patterns and trends in data and selects from a range of problem-solving techniques; consults with experts to solve advanced problems.- Stays current on the business environment, new product/technical information, knowledge and/or skills and the latest industry information.- Interacts with colleagues/customers to solve problems.- Balances a variety of ideas, experiences and innovations with prudence and good judgement to develop significant improvements.- Anticipates change, responding resourcefully and constructively to new products, processes and priorities; works to overcome any barriers to change.- Recognizes value of collaboration and can effectively leverage different opinions and experiences to solve problems and accomplish tasks/goals, always working towards the task at hand.**Knowledge**:- Has developed conceptual and practical expertise in systems management- Solves complex problems; takes a new perspectiveon existing solutions- Interprets customer needs, assesses requirements and identifies solutions to standard requests- Explains difficult issues and works to build consensus within support team- Makes decisions within guidelines and policies that impact own priorities and allocation of time to meet deadlines- Is accountable for small projects or programs with manageable risks.- Monitors and controls costs of own work**Experience**:- 3-6 years of experience configuring, administering, managing and troubleshooting data center technologies and protocols (SAN's, LAN/WAN/WLAN, Windows Server, Linux, VMware, Oracle, SQL)- Detail knowledge of virtualization engines- Detail knowledge of cloud technologies- Detail knowledge of cloud storage solutions**Education**:- Bachelor's degree required in Business Management, Information Systems, Computer Science or other related discipline
