Job Description SummaryLocation: Mexico City, #LI-HybridOn the journey to become a leader in the industry for digitalization, Novartis has started a program called Lean Digital Core (LDC). This role ensures a seamless business transition from the current system(s) to the new LDC environment while minimizing risks and enhancing business continuity for Adopt countries/sites, through the end of the Hypercare phase.Job DescriptionKey ResponsibilitiesDrives Cutover planning, including preparation, execution, and reporting from a business integration perspective.Ensures country Business Launch Contingency plans are ready.Supports developing, managing, and presenting Cutover & Hypercare plans with concerned business parties.Plans and supervises Release readiness to ensure Go/No-Go meeting passed for Cutover, Hypercare, and business readiness items.Schedules and leads ongoing Launch readiness review sessions. Co-hosts Cutover and Hypercare daily calls (in focused periods) with IT counterpart, focusing on driving Business Readiness and Business Ramp-up.Supports planning with IT Cutover Manager and ensures business dependencies defined and handled.Drives Hypercare KPI reporting target definition (and alignment with business stakeholders) and completes and communicates reporting if KPIs.Defines and communicates country business resource requirements during interruption, in Hypercare and transition to post-Hypercare business support model. Ensures business resources available/contactable over Cutover and Hypercare period.Acts as business customer concern point for Cutover & Hypercare issues, supporting resolution.Identifies & mitigates risks to minimize potential disruptions during Cutover & Hypercare. Takes findings from post-cutover reviews, leading to scaling / automation for future rollouts.Minimum RequirementsB.A Engineering, IT fields, Business Administration or related fields.+ 7 years of shown experience in positions related to Cutover and Hypercare processes.Strong, global project management and cross-functional skills.Good communication and negotiation skills.Solid SAP business process understanding.ERP project implementation background (preferred).Ability to get results and meet project deadlines.Thrives in international and matrix-based organizations.Experience managing people and large virtual teams.Proficient in English (additional languages preferred).Strategic and hands-on way of working (running meetings, tracking progress, managing issues & risks).Skills DesiredDesign ImplementationERP ImplementationImplementation ManagementImplementation MethodologiesImplementation PlanningImplementation SupportPost Implementation ReviewsPost Implementation SupportProcess ImplementationsProgram ImplementationProject ImplementationsQuality Management System ImplementationSAP ImplementationsTest Implementation#J-18808-Ljbffr