Responsibilities
About Us
TikTok is the leading destination for short-form mobile video.
Our mission is to inspire creativity and bring joy.
TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
At TikTok, our people are humble, intelligent, compassionate, and creative.
We create to inspire - for you, for us, and for more than 1 billion users on our platform.
We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes.
Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility.
Join us and make an impact happen with a career at TikTok.
The global Monetization Integrity team ensures TikTok users have a safe experience while viewing advertisements.
They work closely with advertisers to create ad policies, manage content review processes, and more.
As we continue to add advertising on TikTok, this team is critical in assuring a joyful and creative ads experience for the community.
As an Advertiser Experience Program Manager in our Monetization Integrity team, you will lead the proactive engagement with local Sales teams on all integrity issues, and work with cross-functional stakeholders in Policy, Operations, Training, Product, and Process to identify, quantify and deliver solutions.
**Responsibilities**:
- Partner with cross-functional teams, in particular, our Sales function to lead or contribute to large-scale strategic projects as well as solve ongoing operational problems at scale
- Build strong, strategic relationships with Leaders across the Sales and Monetization Integrity departments at TikTok
- Improve operational metrics through education initiatives and proactively communicate regular updates, concerns, trends, and the impact of changes to internal and external stakeholders
- Effectively communicate our broader policy approach to internal and external audiences, representing specific policy areas as required
- Inform, influence, and execute new strategies and tactics using sound analysis and impact metrics to support your positions
- Leverage data-informed insights to drive new products and initiatives
- Work with data and measurement partners to identify and track key program performance indicators, and ensure the results contribute to overall company, product, customer, and community experience goals
- Identify trends to enhance the support and detection processes and improve team efficiency
- Manage, coordinate, and/or support policy enforcement projects as needed
- Consult and coach sales teams & advertisers to achieve greater results on TikTok platforms
**Qualifications**:
- Proven experience and background in a Program or project management role, within an Operations or Analytics space.
- Proven experience and background in a Program or project management role, within an Operations or Analytics space.
- Demonstrate considerable experience initiating and driving projects to completion with autonomy
- Innovative and process-oriented, experienced in taking lead on issues with a data-driven pragmatic approach
- Previous experience in Trust and Safety or Advertiser Integrity environments for internet platforms
- Experience communicating results of analyses with senior stakeholders of multiple XFN teams to influence the strategy and approach
- Experience ramping up programs from concept and formulating frameworks
- Experience working collaboratively in a global, diverse team and environment.
- Entrepreneurial mindset, self-driven, comfortable dealing with ambiguity, and experience working in fast-paced environments with a passion for innovation.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
Our platform connects people from across the globe and so does our workplace.
At TikTok, our mission is to inspire creativity and bring joy.
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
We are passionate about this and hope you are too.