The Intern is an entry level position at Citi where the student will receive a foundation of knowledge and training required to contribute as a valuable resource in Citi. Interns are administrative and use this position as a start to their career. Assignments focus on attaining core competencies in any of the four core functions at Citi: Global Functions, Institutional Clients Group, Global Consumer Banking, Enterprise O&T**Responsibilities**:- Performs most basic, routine tasks/assignments- Works under direct supervision with detailed procedures- May service a very limited number of products/services- Applies knowledge of routine work area procedures- Completes standardized activities- Exchanges basic information with other co-workers- Resolves task related problems in straightforward situations- Selects from a limited number of clearly defined options**Qualifications**:- GPA of 3.3 or above- Demonstrated analytical skills- Consistently demonstrates clear and concise written and verbal communication skills- Cooperation and focus in achieving group and client objectives- Innovative and creative in solving problems- Quick thinking and detail oriented- Ability to multi-task**Education**:- Graduating with a Bachelor's/University degree or equivalent experience or master degree the following yearThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.**Funciones Principales del puesto**Atención y servicio a clientes en centrosde atención y sucursales de acuerdo a la normatividad vigente.Asesoría en trámites de retiro, cambio y actualización de datos, enrolamientobiométrico trámites de traspaso yafiliación, ahorro voluntario, resoluciónde problemas y quejas de los clientes.**Formación Académica**- **Deseable** Licenciatura / ÁreasEconómicas, Administrativas ySociales e Ingenierías- **Necesario** Bachillerato concluido comprobable**Experiência (en años)****Necesario** 1 año de experiência en servicio aclientes face to face**Deseable** 1 año de experiência en trámites relacionados con Afores y pensiones**Conocimientos Técnicos**Conocimientos generales en procesos deatención a clientes cara a cara, excelentemanejo de paquetería office.**Necesario** manejo de tecnología digital (Tablet, Smartphone, lectores biométricos)- **Job Family Group**:Management Development Programs- **Job Family**:Intern- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting