.Position:After Sales & Quality SpecialistJob Description:A Fortune 133 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle.We're currently looking for an After Sales & Quality Specialist for our Guadalajara Office. In this position, you'll have the opportunity to contribute individually and as a team member in providing a great experience to our customers and suppliers through RMAs orders.What You'll Be Doing: Responsible for the day-to-day post-sales activities, sales support and customer service tasks for specified customers/suppliers and assigned accounts. Maintains efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow's internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), suppliers, and customers.Problem Resolution: Work with appropriate supplier contacts and internal departments to solve post-sales problems.Support Management: Support sales team with direct customer contact for post-Invoice issuesAttend/lead the supplier quality calls and set internal action plan and communicate to appropriate account team members.What We Are Looking For: Typically requires a 4-year degree and 2-4 years of electronic industry experience in customer support, planning, procurement or related.Intermediate to advanced knowledge of Microsoft Excel.Excellent verbal and written communications skills; must be fluent in English.Work Arrangement:Hybrid: 3 days in office / 2 days from homeWhat's In It For You: At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.30 days of Christmas bonus40% vacation premium12 vacation days plus 2 floating daysVision and Dental AssistanceLife InsuranceHealthcare Insurance10% Food/Pantry VouchersRestaurant Vouchers13% Savings FundGrowth Opportunities, and more!Apply now!Annual Hiring Range/Hourly Rate:$21,191.67 - $24,750.00 MXN MonthlyActual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.Location:MX-JAL-Tlaquepaque, Mexico (HPE Guad office)Time Type:Full timeJob Category:Business SupportEEO Statement:Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.Arrow is an equal opportunity employer