.Now is the time to be part of Ria Financial and we know it takes our company to the next level. Ria's mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers.México Solution S de RL de CV is a recognized company in the financial sector with more than 10 years of experience in the market. We stand out for offering money transfer and currency exchange services safely and efficiently. Working in our company gives you the opportunity to be part of a dynamic and committed team, where you can grow professionally and contribute to the success of the organization. Location: The vacancy is located in Querétaro, a city with great economic growth and an excellent quality of life. Our offices are located in a central area with easy access.**Being part of our retail team means that**:- You enjoy working in a customer facing role,- You are driven by providing excellent customer services,- You are confident in handling our customer's money in a fast-paced environment,- You appreciate diversity and have the necessary skills to communicate effectively when resolving customer concerns,- You are friendly, collaborative and have a positive attitude.**What you will do on daily basis**:- Interact with customers face to face to receive and process all of Ria's products such as money transfers, money orders, selling and buying foreign currency; - Accurately verify or enter the customer's information on our systems; - Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations; - Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team; - Keep up to date with Ria's products, services and policies; - Balance your cash register and prepare cash for bank deposit; - Prepare your daily transactions record; - Perform other duties as assigned or requested by your colleagues and superiors.**What we will look for you to have**:- Ability to work flexible schedules, including weekends; - Some computer knowledge with ability to use MS Word and Excel; - Cash handling experience is highly preferred; - Strong customer service skills; - A valid work permit isa must.Benefits: Our package includes Competitive monthly salary $17,500 gross for a medium level of English. 5% food vouchers. 30 days bonus. 15 days of initial vacation. life insurance. Free access to our Gym. Dynamic and collaborative work environment. Cutting-edge tools and technology to make work easier. Free English and French classes Work-life Balance.Ria values diversity and is proud to be an equal-opportunity employer
