Agente De Call Center

**About Us**:
We are a dedicated loss mitigation firm committed to helping individuals and businesses manage and minimize financial losses. Our goal is to provide tailored assistance that helps our clients navigate challenging financial circumstances, stabilize their finances, and avoid severe financial consequences such as foreclosure or bankruptcy.

**Job Summary**:
**Key Responsibilities**:

- Handle inbound and outbound communication with banks, lenders, and other financial institutions to negotiate and process loss mitigation solutions.
- Evaluate clients' financial situations to determine eligibility for various loss mitigation options.
- Provide guidance and support to clients throughout the loss mitigation process.
- Maintain accurate records of all communications and transactions in our system.
- Stay updated on industry regulations, guidelines, and best practices related to loss mitigation.
- Collaborate with team members to ensure efficient processing and resolution of cases.

**Qualifications**:

- Proven experience in loss mitigation, mortgage servicing, call centers or a related field.
- Strong understanding of loss mitigation options such as loan modifications, forbearance, repayment plans, and short sales.
- Excellent communication and negotiation skills, with the ability to effectively interact with banks and financial institutions.
- Detail-oriented with strong organizational and time management skills.
- Proficiency in using loan servicing software and Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced environment.
- High school diploma or equivalent; associate's or bachelor's degree in finance, business, or a related field is preferred.

**What We Offer**:

- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- The chance to make a meaningful impact on clients' financial well-being.

Tipo de puesto: Tiempo completo

Sueldo: Hasta $5,250.00 a la semana

Horario:

- Lunes a viernes
- Turno de 10 horas

Prestaciones:

- Opción a contrato indefinido

Lugar de trabajo: Empleo presencial