.The Agile Coach is a strategic professional who stays abreast of developments within their own field and contributes to directional strategy by considering their application in their job and the business. Recognized as a technical authority for an area within the business, this role requires basic commercial awareness. Developed communication and diplomacy skills are essential to guide, influence, and convince others, particularly colleagues in other areas and occasional external customers. This position has a significant impact on the area through complex deliverables and provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.Responsibilities:Develops detailed IT work plans, schedules, project estimates, resource plans, and status reports.Interfaces with senior project staff and client senior management teams regarding the status of projects.Recommends and oversees process improvements.Has considerable business impact through in-depth evaluation of complex business processes, system processes, and industry standards.Provides expertise in the area and an advanced level of understanding of the principles of IT project leadership.Possesses a comprehensive understanding of how their area and others (i.E., architecture or infrastructure) collectively integrate to achieve business objectives.Directly impacts the business by influencing strategic functional decisions through advice, counsel, or provided services.Acts as advisor or coach to new or lower-level analysts; allocates work.Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.Persuades and influences others through comprehensive communication and diplomacy skills.Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.Qualifications:6-10 years of experience in a related technology role and subject matter expert in the overall field.Education:Bachelor's/University degree or equivalent experience, potentially a Master's degree.This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Agile CoachJob Family Group: TechnologyJob Family: Technology Project ManagementTime Type: Full timeCiti is an equal opportunity and affirmative action employer