Ai Support Engineer

About Client:The client provides information technology (IT) services, including business outsourcing, infrastructure technology, and application services. The application service offered by the company includes application development, maintenance, and support. The markets served by the company are financial services and insurance, healthcare, manufacturing, government, transportation, communications, and consumer and retail industries.Salary Range: $65K-$75K/MonthJob Description:We are seeking a skilled AI Support Engineer to join our team.The ideal candidate should have expertise in providing L1/L2/L3 support for AI applications independently.Roles and Responsibilities:Ability to independently provide L1/L2/L3 support for AI applications.Must have experience in managing AI applications.Experience with Azure cloud, Python, Angular.Support in Regression Testing & Patch Releases for new & existing applications.Collaboration: Work closely with cross-functional teams, including IT, business, operations, and business stakeholders, to align AI support with objectives.Work with business users to understand their needs and document them using various tools.Anticipate user needs and propose solutions and alternatives.Understand functional and non-functional requirements.Work with development teams in building and testing the solutions.Maintain active communication channels with all stakeholders on deliverables and report statuses.Track all outstanding issues and manage them from initiation to production deployment.Ability to multitask and work with multiple teams.Manage enhancement requests and production issues. Able to prioritize and allocate resources effectively.#J-18808-Ljbffr