.JAS is an international, non-asset-based supply chain services and solutions company.
Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage, and other supply chain management services, including consulting, the coordination of purchase orders, and customized management services.Responsible for facilitating the movement of products/equipment/materials out of the country via air freight, in accordance with organizational policy and procedure, and within compliance of relevant local, country, and international laws and processes.
To provide customer service to exporting customers: bookings, rates, document production, accounting, agent interaction, and problem resolution.ESSENTIAL FUNCTIONS:Prepare/coordinate the necessary documentation for the efficient, cost-effective, and lawful execution of all ocean export activities.Coordinate cargo pick-up/transfer.
Monitor status.Communicate with export-related authorities, customers, and suppliers in all relevant territories and countries, as necessary to ensure efficient, positive, and lawful relations, support, and activities.Manage/update carrier/vendor rates.
Obtain spot rates when necessary.Communicate/correspond with overseas agents and clients in a timely manner, including pre-alerts, rate requests, and shipment status.Track shipments and update customers/agents of status.Create and maintain customer files.Customer invoicing and payable approval.Audit files to ensure accuracy and completion.Interact with coworkers in a professional and courteous manner.JWS entry and documentation.Assist other departments/divisions as needed or when requested by the department or branch manager.SUPERVISORY RESPONSIBILITIES:None.QUALIFICATIONS:Excellent organizational skills.Excellent written and verbal communication skills.Strong computer skills including Microsoft Office suite.Detail-oriented, able to multitask and meet deadlines.Self-motivated, able to work in a team and independently.Knowledge of all customs laws, practices, and procedures.Able to perform the essential duties of this position without posing a "direct threat" to the health or safety of self or others.Able to interact positively and effectively with co-workers, subordinates, and supervisors.EDUCATION/EXPERIENCE:High School Diploma or GED.Additional languages are a plus.Geographical knowledge requested.Experience in the freight forwarding industry is a plus.ENVIRONMENT:100% performed in a climate-controlled internal office environment working under normal office conditions.
Travel will be required in support of the position's responsibilities.While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk, and hear