. Americas Sales Enablement Manager page is loaded Americas Sales Enablement Manager Apply locations Tlaquepaque, Jalisco, Mexico time type Full time posted on Posted 5 Days Ago job requisition id 3138625 Americas Sales Enablement ManagerDescription - About the organization The HP Industrial Division is a growing business unit that provides world-class digital printing solutions, unlocks new business opportunities, and drives profitable growth in Industrial Printing. As solid market leaders we have been able to consolidate as technology innovators, market disrupters and profit generators for our customers. Industrial Print Sales Operations is the backbone of the business activity, driving processes and tools to keep the sales motion meanwhile increasing our customer satisfaction and brand loyalty. Working collaboratively with the Sales Organization, Business Management, Service, and many other key stake holders, driving operational excellence and manage business continuity risks. Job Description The Sales Enablement Manager is one of the regional S ales O perations leader s that require excellent organizational skills, customer orientation, and passion for operational excellence that will support sales leadership to achieve their targets. Expectation of this role is to execute according to organizational strategic objectives ; drive process improvement and automation, implement state-of-the-art tools, and most importantly, build and drive a high-performance team that can optimize, scale, and grow the business. This leadership role is also a team player with strong commitment to accomplish tasks and goals, hav ing a deep understanding of change management and work on an agile concept to deliver fast returns. The position will focus on driving operational excellence, system efficiencies, and effective communication across our regional and worldwide teams to create synergies and alignment. Responsibilities Manage s a distinct team of exempt individual contributors in Americas r egion that support Industrial Print business segment, while maintaining a high level of employee engagement. Holds ultimate responsibility for the operational performance of the team, ensuring that key process metrics are under control; d evelops and enhancescurrent processes to meet KPI/SLA targets. Attract s, retain s and develop s a team of high performers. Proactively identifies opportunities and delivers actions for process improvement and policy development as well as engage in the design. Represents the team and negotiates with senior management for the team (e.G., during business planning or business reporting meetings). Meets with business leaders to understand and discuss trajectory of the business. Resolves customer issues with the highest level of complexity that have been escalated by individual contributors and supervisors, focusing on " top-tier " customers
