Your team responsibilities The MSCI Sales Operations Team offers critical strategic and day-to-day support to the Sales Coverage and is actively involved in all aspects of the business across all functions and regions. The team is responsible for preparation and approval of a wide range of legal documents working closely with the Legal Department, provides a point of control to ensure correct booking of sales revenues, liaising with Finance Teams, and ensures timely delivery of data to MSCI's clients. We are looking for a Sales Operations Associate to expand our team in Monterrey. In this role, our new team member will work closely with Sales and Sales Support Teams covering clients in the Americas region.
Your key responsibilities Provide day-to-day support to Sales Coverage in connection with the preparation and booking of license agreements, manage close relationship to Sales Coverage to improve turnaround time of legal contracts. Prepare, review and approve a range of legal documents covering our products, including reviews of terms and conditions in conjunction with Sales Coverage and Legal. Based on the signed contracts, provide Sales Coverage with opportunity management support including all aspects of the opportunity entry, cancellations for both new and renewal opportunities, act as point of control to ensure correct booking of sales revenues in Salesforce. Liaise with Account Receivables to ensure prompt resolution of client payment or contractual issues including refunds and unapplied cash receipts. Permission and set delivery of products, data and software, resolve product delivery issues. Work closely with Financial Planning and Analysis on questions related to internal and external revenue reporting. Participate in ad hoc projects such as liaison with Product Management on product initiatives. Liaise with Management of Information Systems to enhance technology and solve system issues. Perform any other tasks as assigned by line manager. Desired Qualifications Minimum 1-3 years post education relevant professional experience. Bachelor's degree in Business Administration, Finance, or related field, preferably with prior experience in the finance industry in a similar role. Must work in US hours and whenever needed by the business including weekends and/or holidays. Fluency in English is a must. Your skills and experience that will help you excel Experience with Salesforce.com is a plus. Strong organizational skills with keen attention to detail and ability to multitask. Highly motivated with the ability to work independently, with initiative and integrity. Excellent interpersonal and communication skills, outgoing and confident. Accustomed to meeting strict deadlines in a highly pressured environment. Establishes and maintains strong working relations with clients and colleagues.
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