.The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.**Responsibilities**:- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research- Conduct basic analysis and research as well as workflow management- Support an expansive array of products and services- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed**Qualifications**:- 1-3 years of relevant experience- Experience working in a business office or operational environment- Proficient computer and math skills with a focus on complex databases and spreadsheets- Demonstrates technical and administrative expertise- Consistently demonstrates attention to detail- Demonstrated knowledge of activities, policies, and procedures of a basic work area**Education**:- High School diploma or equivalentThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Escolaridad:Media Superior (Concluida) o Superior preferentemente administración, o computoExperiência requerida:Experiência en bancos no requerida pero si en manejo y análisis de información, captura alfanumérica.Conocimientos:Excel básico ( formulación),filtros, acomodoObjetivo del puesto:Alta masiva de servicio de alertas y notificaciones y edo de cuenta en sistema bancarioObjetivo del área:Suscribir alertas y notificaciones a clientes CitibanamexFunciones principales:Suscribir a clientes de Citibanamex a alertas y notificaciones, la mala suscripción puede causar impacto al banco reputacionalmente.Captura de datos, trabajo bajo presión y tiempos de entrega diaria