Analista De Cuentas Por Cobrar

RESPONSIBILITIES & DUTIES- Responsible for collecting based on agreed upon criteria with client and in accordance with the business.- Responsible for activities assigned by the Collections Team Lead- Demonstrates the ability to work as part of a team- Liaise with customers on a timely basis, execute collection activities, reconcile and track daily/monthly AR balance accounts with customer records- Ensure the completeness and accuracy of invoices in the AR system- Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies and short payments- Work closely with key teams such as Credit and Sales in mitigating collection risk- Collaborate with various internal business functions such as Billing, Credit Team and Cash Application teams and external customers to resolve receivable issues and to achieve common goals and objectives- Provide administration work related to collections, such as preparing adjustment vouchers, statements and letters- Escalate unresolved issues to management timely and follow through issues until final resolution- Contact internal and external customer and provide customer service- Perform detailed account reconciliation to identify and facilitate resolution of disputed receivables- Meet monthly collection targets- Escalate issues in accordance with escalation policy- Attend client meeting to discuss debtor performance and address issues as required- PROFESSIONAL REQUIREMENTS- Bachelor's degree in Finance or Accounting- At least 2 years of experience, Collections Calling experience required- Good working knowledge of an ERP system; SAP experience would bean advantage- Fluent in English with strong communication skills- Excellent working knowledge of MS Office- PRIMARY LOCATIONMonterrey Business Center