.The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.**Responsibilities**:- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research- Conduct basic analysis and research as well as workflow management- Support an expansive array of products and services- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed**Qualifications**:- 1-3 years of relevant experience- Experience working in a business office or operational environment- Proficient computer and math skills with a focus on complex databases and spreadsheets- Demonstrates technical and administrative expertise- Consistently demonstrates attention to detail- Demonstrated knowledge of activities, policies, and procedures of a basic work area**Education**:- High School diploma or equivalentThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.**PARA LA POSICIÓN REQUERIMOS**:- Habilidades de análisis de información- Conocimientos deseables en contabilidad- Conocimiento de facturación CFDI 4.0- Experiência en aclaraciones- Atento al detalle- Autodirigido (Iniciativa)- Buen administrador de su tiempo- Conocimiento intermedio en Office- EXCEL intermedio- Conocimientos en análisis de datos- Hábil en captura de datos- Manejo de documentos físicos y digitales- Inglés básico**EL OBJETIVO DE LA POSICIÓN ES**:- Identificar, analizar y resolver problemas clave del área.- Conocimiento del CFDI 4.0 en su versión impresa del estado de cuenta y en su versión XML- Validar información general, monetaria, de estructura y XML de estados de cuenta- Análisis de información sensitiva en digital contra estados de cuenta emitidos del banco apoyándose en herramientas internas para la validación de los estados de cuenta lo cual reduce impactos al cliente y entidades regulatorias.- Captura de datos, análisis y validación de información correcta, revisión de cifras y procesos en ejecución de tiempos establecidos antes de liberación de los estados de cuenta.- Documentar diversos informes- Generación de Reportes en Excel para análisis de data
