.**Job Title: Reporting Analyst****Location: Tijuana, Mexico****Company: BPO Technologies****Hours: 9 AM to 6 PM Mon - Fri, Sat 8 AM to 12 PM****Compensation**:**About Us**:BPO Technologies is a leading call center specializing in connecting potential clients with top-tier financial solutions. We leverage our expertise in debt solutions with your contributions to directly impact our clients' financial future. We pride ourselves on utilizing cutting-edge technology and a highly skilled team to deliver excellence. Our dynamic team values collaboration, integrity, and performance. If you are passionate about driving results and thrive in a fast-paced, client-focused setting, we invite you to explore opportunities with us and make a significant difference in the financial services industry.**Job Overview**:The Reporting Analyst will be responsible for collecting, analyzing, and presenting data to support decision-making processes within the company. This role involves creating and maintaining reports, dashboards, and data visualizations to provide actionable insights and drive business performance.**Requirements**:- Types 35 words per minute.- Comfortable speaking / writing in English- One year experience in this specific or or in a similar role.- Advanced with Microsoft Excel.- Excellent problem-solving skills and attention to detail.- Strong attention to detail and accuracy.- High level of analytical and problem-solving skills.- Effective communication skills, both written and verbal.- Ability to handle confidential information with integrity.- Capable of working independently and as part of a team.- Can manage multiple projects simultaneously.- Utilizes organizational and time-management skills.- Stay current with industry trends and advancements.**Key Responsibilities**:- Develop and maintain dashboards, scorecards and reports to visualize key metrics and business performance.- Ensure data integrity and accuracy through regular audits, rigorous validation and cleansing processes.- Assist with the development and implementation of data collection systems and other strategies to optimize data quality.- Collect, clean, and analyze large datasets to identify trends, patterns, and anomalies to generate actionable insights- Collaborate with cross-functional teams to understand their data needs and provide insights to drive strategic decisions.- Perform statistical analysis and build predictive models to forecast future trends and outcomes.- Create detailed documentation and presentations to communicate findings and recommendations.- Identify opportunities for improving reporting processes and data management practices.- Automate and document reporting processes, methodologies, and data definitions to increase efficiency and accuracy- Continually learning and adapting data analysis tools and techniques