**Job Title: Reporting Analyst**
**Location: Tijuana, Mexico**
**Company: BPO Technologies**
**Hours: 9 AM to 6 PM Mon - Fri, Sat 8 AM to 12 PM**
**Compensation**:
**About Us**:
BPO Technologies is a leading call center specializing in connecting potential clients with top-tier financial solutions. We leverage our expertise in debt solutions with your contributions to directly impact our clients' financial future. We pride ourselves on utilizing cutting-edge technology and a highly skilled team to deliver excellence. Our dynamic team values collaboration, integrity, and performance. If you are passionate about driving results and thrive in a fast-paced, client-focused setting, we invite you to explore opportunities with us and make a significant difference in the financial services industry.
**Job Overview**:
The Reporting Analyst will be responsible for collecting, analyzing, and presenting data to support decision-making processes within the company. This role involves creating and maintaining reports, dashboards, and data visualizations to provide actionable insights and drive business performance.
**Requirements**:
- Types 35 words per minute.
- Comfortable speaking / writing in English
- One year experience in this specific or or in a similar role.
- Advanced with Microsoft Excel.
- Excellent problem-solving skills and attention to detail.
- Strong attention to detail and accuracy.
- High level of analytical and problem-solving skills.
- Effective communication skills, both written and verbal.
- Ability to handle confidential information with integrity.
- Capable of working independently and as part of a team.
- Can manage multiple projects simultaneously.
- Utilizes organizational and time-management skills.
- Stay current with industry trends and advancements.
**Key Responsibilities**:
- Develop and maintain dashboards, scorecards and reports to visualize key metrics and business performance.
- Ensure data integrity and accuracy through regular audits, rigorous validation and cleansing processes.
- Assist with the development and implementation of data collection systems and other strategies to optimize data quality.
- Collect, clean, and analyze large datasets to identify trends, patterns, and anomalies to generate actionable insights
- Collaborate with cross-functional teams to understand their data needs and provide insights to drive strategic decisions.
- Perform statistical analysis and build predictive models to forecast future trends and outcomes.
- Create detailed documentation and presentations to communicate findings and recommendations.
- Identify opportunities for improving reporting processes and data management practices.
- Automate and document reporting processes, methodologies, and data definitions to increase efficiency and accuracy
- Continually learning and adapting data analysis tools and techniques.
**Preferences**:
- Bachelor's degree in Business Analytics, Data Science, Statistics, Computer Science, Mathematics, or a related field
- Able to present a portfolio of data analysis projects.
- Proficiency in data analysis and visualization tools (e.g., SQL, Tableau, Power BI).
- Strong knowledge of statistical methods and data modeling techniques.
- Experience with programming languages such as Python or R.
- Certification in data analysis or related areas (e.g., Certified Analytics Professional) is a plus.
**What We Offer**:
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A supportive and collaborative work environment.
BPO Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Tipo de puesto: Tiempo completo
Sueldo: $10,000.00 - $20,000.00 al mes
Tipo de jornada:
- Turno de 8 horas
Lugar de trabajo: Empleo presencial