We are looking for a HR SUPPORT GDL, whose objective is to support Management from an operational, analytical and tactical standpoint, by handling stakeholder requests, solving team's questions, auditing and controlling different activities from colleagues on the operations floor, along with running reports, maintaining files and leading continuous improvement initiatives.RESPONSABILITIESFront line HR support for employees - follow up all the labor queries from employees or FLM-OPS and provide the properly advise for each case as per genpact guidelines & Labor lawApplication of the handbook as per law guidelines (Disciplinary actions as per internal handbook and labor law (CAPS, administrative letters, etc)Application of the best practices of the companyManage the FLM relationship in order to maintain a high level of communication regarding employee requirements-issuesManage the employee relationships in order to maintain a motivated workforce; Process and attend voluntary & involuntary exits - as per the company requests for severances (execute involuntary exits into the labor local authority)Implement corporate designed human resources processes in order to build and maintain a strong organizational culture, including the report process as (time and attendance, attrition dashoboards, etc)QUALIFICATIONSSelf-motivated with ability to work both independently and as part of a team; Organized personality with attention to details, able to work simultaneously on different projects; Strategic and conceptualthinking: conceptualizing the future environment and providing others with a clear image of what needs to be done to ensure long term success; Change management: leads and manages changes with a positive attitudeAnticipate by planning and time management: taking initiative and action with a clear business purpose in mind before others or the situation require it; Problem solving and innovation: introduce new or modified work processes to accomplish the most with the least overall expenditure of time and resources; Decision making: taking calculated risk in complex, ambiguous or risky situations to force an issue or set a direction; Implementation: setting stretched work standards and timely attain measurable outcomes; Advanced englishIntermediate excel skillsBachelors degree concludedTipo de puesto: Tiempo completo, IndefinidoSalario: $35,000.00 al mesBeneficios:- Programa de referidos- Seguro de gastos médicosHorario:- Turno de 10 horasEducación:- Licenciatura terminada (Deseable)Experiência:- generalista de recursos humanos: 1 año (Deseable)- relaciones laborales: 1 año (Deseable)Idioma:- ingles (Obligatorio)