**Job Number** 22221542
**Job Category** Sales & Marketing
**Location** The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico
**Schedule** Full-Time
**Located Remotely?
** N
**Relocation?
** N
**Position Type** Non-Management
***
Manage the day-to-day activities for social media channels.
Establish long-range objectives and specify the strategies and actions to achieve them.
Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations.
Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support.
Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants.
Provide measurement of the impact of online presence to the hotel's overall business.
Report accidents, injuries, and unsafe work conditions to manager.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
Comply with quality assurance expectations and standards.
Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time.
Perform other reasonable job duties as requested.
- Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York.
From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York's Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service.
Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite.
We invite you to explore careers at St. Regis.