**SUMMARY**The Content Support Analyst/Audit can perform a diversity of processes related to Catalog Content and the correct display of information in the several AutoZone sales channels; under supervision and guidance it is capable of identify display errors, how they were produced, and how they can be solved.
The Content Support Analyst/Audit can identify errors when comparing data entered vs its guidelines, report them and follow up until its resolution.
**RESPONSIBILITIES**40% Ensure data is accurate, consistent, and reliable- Identify and report content defects published to front-end systems.
Get samples, visually confirm display, and do routine communication for Publishing, Display Settings, Cataloging and Product data30% Content enhancement Auditing- Execute Auditing plans; run automated reports to detect opportunities (e.G., Suspect NYA) or avoid content disruptions (e.G.
shared catalogs); identify obsolete content20% Communication & Strategy- Maintain accurate records of validations assigned and expected to conform to standards10% Content errors tracking- Maintain documentation of all errors found, ensuring content comply with established regulations and standards**REQUIREMENTS**- **Level of formal education**: Associate degree or equivalent.- **Area of study**:Automotive or mechanical associate degree, Information and Communications Technology (ICT) or related field of study- **Years of experience**: 0-2 years- **Type of experience**:- Systems administration- Auto parts knowledge and computer skills- Intermediate Excel- **Other/preferred**:- Knowledge of data governance frameworks and best practices, including data classification, data quality, data lifecycle management and data security tools- Be able to troubleshoot, perform diagnostic tests- Focused on problem solving- **Communication skills**- Intermediate Portuguese