Analista De Soporte De Infraestructuras

Job Description Position - Infrastructure Ops technician Location - Carrier CMX-A Plant in Santa Catarina Education System - Technical degree, Engineer degree is a plus.Basic - Mid English (Speak / Read / Write) Functions Provide the right support to the IT infrastructure, network, datacenter and windows servers that are distributed between all MX plants, attend and solve opened incidents or requirements related, following the IT standards and company methodologies.Monitor infrastructure and attend those alerts related to issues doing teamwork with apps owners running over servers.Have daliy contact with third partyvendor for follow up and escalations when is necessary.Update or elaborate documentation for IT process.Importante empresa requirements Datacenter infrastructure - 5 years Importante empresa Network suppport - 5 years Importante empresa Install network equipment - 5 years Importante empresa Network infrastructure support (cabling, FO, UTP, etc.) - 5 years Importante empresa Basic Telephony support - 3 years Importante empresa HVAC & UPS systems support - 3 years Importante empresa Personal Soft Skills Ethical behavior, Analytical thinking, Team Work, Work under pressure, Responsibility, Innovation, Practical Solutions, Time Flexibility, Autodidact, self-taught & Focused on results